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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ELCOS S.r.l. products

The group "New Technologies" offers for review the products of the plant ELCOS S.r.l.: control units for generator sets, control units for irrigation pumps and water pressure regulation, control and protection units for diesel engines, control units for fireproof pumps, switching units, protective devices, chargers for lead batteries, switchboards, control panels, relays, alarms, speed sensors, water heaters for diesel engines, solenoids, diesel stop valves, protective sensors, linear actuators, alarm and warning panels, data collection panels
  • Control units for generator sets ELCOS S.r.l.
    Control units for generator sets
    CAM, SPG, etc. series.
  • Switching blocks ELCOS S.r.l.
    Switching blocks
    ATS-150, etc.
  • Protective devices ELCOS S.r.l.
    Protective devices
    series DIP, DIM, etc.
  • Chargers for lead-acid batteries ELCOS S.r.l.
    Chargers for lead-acid batteries
    series CBS, CBA, etc.
  • Switchboards ELCOS S.r.l.
    Switchboards
    LEM, NEC, LTS, etc. series.
  • Control panels ELCOS S.r.l.
    Control panels
    NTM, HSGM, NEC-MT335 series, etc.
  • Relays, alarms, speed detection sensors ELCOS S.r.l.
    Relays, alarms, speed detection sensors
    series PA, PMA, etc.
  • Water heaters for diesel engines, solenoids ELCOS S.r.l.
    Water heaters for diesel engines, solenoids
    RA, RO, ESC, ESI, etc.
  • Water pressure control and regulation units ELCOS S.r.l.
    Water pressure control and regulation units
    series CIM, CEM, etc.
  • Valves for diesel installations, protective sensors ELCOS S.r.l.
    Valves for diesel installations, protective sensors
    AST-015/00, 97-M14, 130-M14, etc.
  • Linear drives ELCOS S.r.l.
    Linear drives
    VAR-202, VAR-150/00, etc.
  • Fire-safe pump control units ELCOS S.r.l.
    Fire-safe pump control units
    series C-SMART, CEA-SMART, etc.
  • Remote monitoring systems ELCOS S.r.l.
    Remote monitoring systems
    series NFE, SEA, etc.
  • Diesel engine control and protection units ELCOS S.r.l.
    Diesel engine control and protection units
    series CEP, DIP, DCA, etc.

NEW TECHNOLOGIES GROUP

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